Question 1

Do we have to sign a contract for each Payer in VTP´s network?

Accepted Answer

No. You only have to sign one contract with VTP.
 
VTP is responsible for keeping contracts up to date with each Payer.

Question 2

When I partner with VTP, can I select only the Payers I´m interested in?"

Accepted Answer

Yes. Some MTOs already have a working relationship with one of the payment channels we offer. It is entirely up to the MTO to decide which payment channel they want to establish a connection with.

Question 3

Is the exchange rate negotiation conducted with VTP or the Payer?

Accepted Answer

The exchange rate negotiation is conducted with VTP.

Question 4

Does VTP have a Compliance Department?

Accepted Answer

Yes. VTP has a Compliance Department responsible for updating, monitoring and maintaining due diligence to guarantee AML and OFAC compliance, as well as local regulations in each country.

Question 5

Do we have to sign a contract for each Payer in VTP's network?

Accepted Answer

No. You only have to sign one contract with VTP. 
 
It is VTP's responsibility to keep contracts up to date with each Payer.

Question 6

Do we have to sign a contract for each MTO partnered with VTP?

Accepted Answer

No. You only have to sign one contract with VTP.
 
VTP is responsible for keeping contracts up to date with each MTO.

Question 7

If we partner with VTP, can we select only the Payers that interest us?"

Accepted Answer

Yes, some MTOs already have a working relationship with one of the payment channels that we offer. It is entirely up to the MTO which payment channel they want to establish a connection with.

Question 8

When we sign with VTP, can we select only the MTOs we're interested in?"

Accepted Answer

Yes. Some Payers already have working relationships with some of the MTOs we offer. It is entirely up to the Payer to decide which MTOs they want to establish a connection with.

Question 9

Is the exchange rate negotiation conducted with VTP or the Payer?

Accepted Answer

The exchange rate negotiation is conducted with VTP.

Question 10

Does VTP provide the system to pay the remittances?

Accepted Answer

Yes. If the Payer does not have a system where we can connect via API, VTP can provide the system to pay the remittances.

Question 11

Does VTP have a compliance department?

Accepted Answer

Yes. VTP has a compliance department, responsible for updating, monitoring and maintaining due diligence to guarantee AML and OFAC compliance, as well as local regulations in each country.

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